Terms of Service

1. Description of the Service

Content Flight provides software tools designed to assist businesses and individuals with creating, organizing, managing, and publishing digital content. The platform may include features such as content management workspaces, AI-assisted content creation, collaboration tools, asset libraries, and integrations with third-party platforms.

The features and functionality of the platform may change from time to time as the service evolves.

2. Accounts and Workspaces

To use certain features of the platform, you must create an account. You agree to provide accurate information when creating an account and to keep your account information current.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

Accounts may include Workspaces, which allow multiple users to collaborate within a shared environment. Workspace administrators may invite additional users and assign permissions within the Workspace.

You are responsible for the actions of any users who access the platform through your account or Workspace.

3. Partner Workspace Authorization

Customers may grant access to their Workspace to third-party agencies, consultants, or service providers (“Partners”) to assist with managing the Platform. Workspace access and authorization rules are described in the Content Flight Workspace Access & Agency Authorization Policy, which is incorporated into these Terms by reference.

By granting a Partner access to a Workspace, you authorize that Partner to act on your behalf within the Platform. Actions taken by a Partner within the Workspace will be treated as actions taken by you.

Content Flight does not control the relationship between customers and Partners and is not responsible for any acts, omissions, or disputes between customers and their Partners.

You are solely responsible for granting and revoking Partner access. If your relationship with a Partner ends, you must remove the Partner’s access from your Workspace.

4. User Content

The platform may allow users to upload, store, manage, and generate content, including text, images, video, audio, documents, and other materials (“User Content”).

You retain ownership of any User Content that you upload to the platform.

By uploading or submitting User Content, you grant Content Flight a limited license to host, process, display, and transmit that content as necessary to provide and operate the platform.

You represent that you have all necessary rights to upload and use the content you submit to the platform.

5. AI-Generated Content

The Platform may include features that generate or assist in generating content using artificial intelligence. Your use of these features is subject to the Content Flight AI Usage & Content Responsibility Policy, which provides additional guidelines and limitations regarding AI-assisted content.

AI-generated content may not always be accurate, complete, or appropriate for every use. You are responsible for reviewing and approving all content generated through the platform before publishing or distributing it.

Content Flight is not responsible for the accuracy, legality, or suitability of AI-generated content.

6. AI System Improvement

Content Flight may use anonymized and aggregated platform usage data to improve and enhance the performance, functionality, and reliability of the platform, including artificial intelligence features.

Such data will not include personally identifiable information or confidential customer content unless explicitly authorized by the user.

Nothing in this section grants Content Flight ownership of user-generated content.

7. Authorized Publishing

The platform may allow users to connect social media accounts or other third-party services and schedule or publish content through those integrations.

By connecting a third-party account to the platform, you authorize Content Flight to publish content to that account based on the instructions and settings configured within your Workspace.

You are responsible for reviewing and approving all content prior to publication and for ensuring that any published content complies with applicable laws and the policies of the relevant third-party platform.

8. Acceptable Use

You agree not to use the platform in a manner that:

• violates any applicable law or regulation
• infringes the rights of others
• distributes unlawful, defamatory, or harmful content
• attempts to gain unauthorized access to the platform or its systems
• interferes with the operation of the platform
• attempts to reverse engineer, copy, or replicate the platform or its technology
• uses the Platform’s AI tools to generate deceptive content that impersonates individuals, organizations, or brands in a misleading or fraudulent manner

Users may not use the Platform in violation of applicable export control laws or economic sanctions regulations, including those administered by the United States Department of Treasury’s Office of Foreign Assets Control (OFAC) or other applicable authorities.

Users represent that they are not located in, organized in, or ordinarily resident in any country or territory subject to U.S. sanctions and are not listed on any restricted or prohibited party list.

Content Flight may suspend or terminate accounts that violate these rules.

9. Platform Misuse and Automated Activity

Users may not use the platform to generate or distribute spam, manipulate social media engagement, or engage in automated activity that violates the terms or policies of third-party platforms.

Content Flight reserves the right to suspend or restrict accounts that use the platform in a manner that creates excessive automated activity, harms platform integrity, or violates third-party platform policies.

10. Subscriptions and Billing

Certain features of the platform may require a paid subscription.

By purchasing a subscription, you agree to pay all applicable fees associated with your selected plan. Subscription fees may be billed on a recurring basis.

Unless otherwise specified, subscriptions automatically renew at the end of each billing period unless canceled prior to renewal.

You authorize Content Flight to charge the payment method associated with your account for all applicable fees.

Content Flight may modify pricing or subscription plans in the future. Any pricing changes will apply to future billing periods.

Subscription fees are exclusive of applicable taxes unless otherwise stated. Users are responsible for any applicable sales, use, value-added, or similar taxes associated with their subscription, except for taxes based on the Company’s net income.

11. Usage Limits and Fair Use

Content Flight may apply reasonable usage limits to certain features of the platform, including but not limited to storage capacity, content generation, integrations, or other platform resources.

These limits may vary based on subscription plans or system capacity and may be implemented to ensure fair and reliable access to the platform for all users.

Content Flight reserves the right to introduce or modify usage limits in the future. If usage limits are implemented, they will be communicated through the platform, subscription plan documentation, or updated Terms.

If a user’s activity materially exceeds reasonable platform usage or negatively impacts system performance, Content Flight may take reasonable steps to address the issue, including temporarily restricting access to certain features.

12. Data Storage and Retention

The platform may store user-generated content, media assets, and related data associated with your account.

You are responsible for maintaining copies of any important data stored within the platform.

If your subscription is canceled or your account is terminated, Content Flight may retain your Workspace data for up to thirty (30) days to allow for account restoration or data recovery. After that period, the Company may permanently delete your data.

Content Flight is not obligated to store or maintain user data indefinitely and may delete data in accordance with these Terms or platform storage policies.

13. Data Security

Content Flight uses commercially reasonable security measures designed to protect user data. However, no internet-based system can be guaranteed to be completely secure.

By using the platform, you acknowledge that Content Flight cannot guarantee the absolute security of data stored or transmitted through the platform.

14. Third-Party Services and Integrations

The platform may integrate with third-party services such as social media platforms or external software providers.

Content Flight does not control these third-party services and is not responsible for their availability, functionality, or policies.

Your use of any third-party service is subject to the terms and policies of that service.

15. Intellectual Property

The Content Flight platform, including its software, technology, design, branding, and associated materials, is the exclusive property of Content Flight LLC and its licensors.

These Terms do not grant you any ownership rights in the platform.

You may use the platform only as permitted under these Terms.

16. Copyright Infringement (DMCA)

Content Flight respects the intellectual property rights of others and expects users of the Platform to do the same.

If you believe that material available through the Platform infringes your copyright, you may submit a notice requesting removal of the allegedly infringing material. To be effective, a copyright notice should include the following information:

• identification of the copyrighted work claimed to have been infringed
• identification of the material that is claimed to be infringing and information reasonably sufficient to locate the material on the Platform
• your name, mailing address, telephone number, and email address
• a statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
• a statement that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner
• your physical or electronic signature

Notices of claimed copyright infringement should be sent to:

Content Flight LLC
support@contentflight.io

Upon receipt of a valid notice, Content Flight may remove or disable access to the allegedly infringing material and may notify the user responsible for the content.

Content Flight reserves the right to terminate accounts of users who repeatedly infringe intellectual property rights.

17. Feedback

If you provide feedback, suggestions, or ideas regarding the platform, you grant Content Flight a perpetual, worldwide, royalty-free license to use and incorporate that feedback into the platform without restriction or compensation.

18. Service Modifications

Content Flight may modify, update, or discontinue features of the platform at any time.

The Company may release updates or improvements that change the functionality of the platform. Continued use of the platform after such changes constitutes acceptance of the updated service.

The Platform is provided on an “as available” and “as is” basis. Content Flight does not guarantee that the Platform will be uninterrupted, error-free, or continuously available. From time to time, access to the Platform may be interrupted for maintenance, updates, or circumstances beyond the Company’s control.

19. Beta Features

From time to time, the Company may offer experimental or beta features.

These features may be incomplete, unstable, or subject to change. Beta features are provided “as is” without warranties of any kind.

20. Suspension of Service

Content Flight may suspend or restrict access to the platform if it reasonably believes that:

• a user has violated these Terms
• a user’s activity threatens the security or operation of the platform
• a user is engaging in abusive or fraudulent behavior
• suspension is necessary to comply with legal obligations

Content Flight will make reasonable efforts to notify users when a suspension occurs unless doing so would compromise platform security or legal compliance.

21. Account Termination

Content Flight may terminate a user’s account if the user repeatedly violates these Terms, engages in fraudulent or abusive conduct, or creates legal or operational risk for the Platform.

Upon termination of an account, the user’s access to the Platform will be disabled. Any outstanding subscription fees remain payable in accordance with these Terms.

22. Force Majeure

Content Flight will not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including internet outages, hosting provider failures, natural disasters, labor disputes, or government actions.

23. Limitation of Liability

To the maximum extent permitted by law, Content Flight will not be liable for indirect, incidental, consequential, or punitive damages arising from your use of the platform.

The Company’s total liability under these Terms will not exceed the amount you paid to Content Flight during the twelve months preceding the claim.

24. Indemnification

You agree to indemnify and hold harmless Content Flight and its officers, employees, and affiliates from any claims, damages, or expenses arising from:

• your use of the platform
• your violation of these Terms
• your User Content
• your violation of any law or third-party rights

25. Arbitration and Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or the use of the platform will be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

The arbitration will take place in the State of Texas, and the arbitrator’s decision will be final and binding.

The parties waive the right to participate in class actions or class arbitration.

26. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

27. Changes to the Terms

Content Flight may update these Terms from time to time. Continued use of the platform after updates are posted constitutes acceptance of the revised Terms.

28. Contact Information

If you have questions about these Terms, you may contact:

Content Flight LLC
support@contentflight.io